Privacy policy
Last updated November 15, 2026
One More Lake (“we”, “us”) is a place to plan backcountry, canoe and camping trips and tell their stories, at onemorelake.ca. We're based in Ontario, Canada. This policy says what personal information we collect, why, who helps us process it, how long we keep it, and the choices you have. We follow Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
The short version: we collect what we need to run your account and your trips, private is the default, we don't sell your information, we don't show ads, and we don't use analytics or tracking scripts.
What we collect
- Your account: your email address and name, and, if you add them, a handle, a short bio and a profile picture.
- Your trips and routes: what you plan and write: dates, places, route files (such as GPX), waypoints, campsites, gear lists, menus, journals, notes, reviews and comments.
- Photos: the photos you upload, including the date, location and camera details stored in them, which place each photo on the right day and on the map. Your profile picture is stored without that data.
- Dietary and medical information (optional): diets, allergies, medical notes and emergency contacts, if you choose to add them. Trip organizers may enter this for a guest without an account, with that person's consent.
- People you invite: the email addresses you enter to invite someone to a trip.
- Activity: who you follow, the trips you like and save, and your notification and email settings.
- Technical information: a cookie that keeps you signed in, and the request details our hosting provider logs to keep the service running and secure (such as your IP address and browser).
How we use it
- To create your account, sign you in and keep it secure.
- To show your trips, routes and photos to you and to the people you choose to share them with.
- To send the emails the service needs: sign-in codes, trip invitations, updates from trips you're on (which you can stop for any trip), and replies to messages you send us.
- To build shared pages people can browse, such as park, lake and campsite pages, from public trips and reviews only.
- To fix problems, prevent abuse and improve One More Lake.
We don't sell or rent your personal information, use it for advertising, or build profiles about you for anyone else.
Who can see what
- Trips are private by default. You choose whether a trip stays private, is shared by link, or is public. Trip-mates you invite see the trip.
- Location privacy: anyone who isn't on a trip sees its route with the start and end trimmed, campsites shown only roughly, no waypoints you've marked sensitive, and resized photos with their location and camera details removed.
- Dietary and medical information is shared with a trip only if you agree, is visible only to that trip's owner and organizers, and stops being readable 7 days after the trip ends. Other trip-mates see only an unnamed summary for meal planning (such as “1 nut allergy”).
- Your profile (name, handle, bio, picture) and anything you make public can be seen by anyone, and public pages may be indexed by search engines.
AI agents you connect
You can connect an AI assistant (such as Claude or ChatGPT) to your account. It asks for your permission first, you choose what it may do, and it can only ever see what you can. Information it reads is sent to that assistant's provider and handled under their privacy policy. An agent can never make a trip public without your approval, and can't read other people's medical information.
Signing in with Google
If you sign in with Google, we receive your name and email address from Google (through our sign-in provider, WorkOS). We use them only to create your account and sign you in. We don't use information from Google for advertising, sell it, or share it with anyone except the service providers below that run One More Lake, and we don't request access to anything else in your Google account. Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including its Limited Use requirements.
Service providers
These companies process information on our behalf, only to run One More Lake, under agreements that protect it:
- Cloudflare: hosting, file and photo storage, and image resizing.
- Neon: our database, hosted in the United States.
- WorkOS: sign-in and sign-in codes.
- Resend: sending email.
- OpenFreeMap: map images, which your browser loads directly.
Some of these providers store or process information outside Canada, including in the United States, where it may be accessible to authorities under local law.
How long we keep it
We keep your information while your account is open. When you delete a trip, photo or comment, it's removed from the service. You can delete your account at any time in Settings: we delete it and everything you've added straight away (or within 30 days if you ask us by email instead); copies in our backups expire within a further 30 days. We may keep what the law requires.
Your choices and rights
You can see and change most of your information in the app, and change who can see each trip at any time. You can delete your account yourself in Settings. You can ask us to give you a copy of your information, correct it, delete your account, or withdraw a consent you've given (such as sharing medical information with a trip). Email privacy@onemorelake.ca and we'll reply within 30 days. If you're not satisfied with our answer, you can contact the Office of the Privacy Commissioner of Canada.
Cookies
We use only the cookies needed to sign you in and keep a sign-in or connection secure. We don't use advertising or analytics cookies.
Security
Information is encrypted in transit, access is limited to what's needed to run the service, and private trips are checked on every request. No service is perfectly secure; if a breach puts you at real risk, we'll tell you and the Privacy Commissioner as the law requires.
Children
One More Lake isn't meant for children under 13, and we don't knowingly collect their information. If you think a child has given us information, contact us and we'll delete it.
Changes
If we change this policy, we'll update the date above, and tell you by email or in the app before a significant change takes effect.
Contact
Questions or requests about your privacy: privacy@onemorelake.ca. Back to One More Lake